For established clients of Poppie Skin Studio, please contact Zoie directly in the event of any adverse reactions following a skincare purchase within 5 days to discuss options. 

No returns, exchanges, or refunds for products purchased in office or online.

Returns of Colorescience, Marini Skin Solutions, or Glymed products purchased through separate storefront links fall under the policies of those websites as they are separate entities from Poppie Skin Studio. In the event of damaged goods or missing orders, please reach out to those websites directly if you ordered product there.